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Did you know...

How an Apostrophe Can Cost You Search Engine Traffic

What's the difference between a Web page titled:

Bob’s Doggy Treats

And one titled:

Bob's Doggy Treats

Maybe more than you think ... it's all in the apostrophe.

Recently, I noticed that a client had pasted their business name from Microsoft Word into their Web site title tag without converting their apostrophe from Word's character entity to the straight text-only apostrophe that HTML requires.

Initially, I was not very concerned until I Googled for the client's name and it was nowhere to be found. Other similar business names were in the search engine results pages where my client should have been. Though most Web browsers are able to interpret the Word markup visually, it made no sense to Google, who treated the apostrophe pasted from Word as part of the business name instead of punctuation. For a business who relies on search engine traffic, this can be a costly mistake.

This post is a short reminder that cutting and pasting from Microsoft Word into a Web page document is ALWAYS a bad idea. If you need to cut and paste, a short workaround is to copy from Word into a text editor like Notepad. Then, copy the text from Notepad into your Web page. This removes most of the extra characters could potentially harm your Web page.


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E-Commerce And Shopping Cart News

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Beanbasket Shopping Cart
Beanbasket News 877-324-2326 January 2008
In this issue...
» Beanbasket News
» Search Engine Optimization Tips
» E-Commerce News
» Tip of the Month
» Website of the Month
Beanbasket News

Release of New Gift Modules

With its latest software release, Beanbasket.com introduces its new, enhanced gift module.  Included with this new feature are gift certificates, gift guides, gift reminders, and flexible gift wrapping options.  You will now be able to offer consumers more options when buying gifts online.

Gift Certificates:
For an internet retailer, gift certificates are an easy way to create customer loyalty and repeat business while keeping the consumer satisfied.  Consumers may redeem the certificate in whole, partially, or in combination with other credit card check-out and options like PayPal. 

Gift Guide:
The gift guide allows consumers to receive suggestions regarding gift ideas based on their preselected budget and the number of individuals they are purchasing gifts for.  You benefit from this feature because they can preselect hot items and/or overstocked items.  This ensures these items are brought to the consumer’s attention first. 

Gift Reminder:
In order to help consumers avoid an embarrassing oversight such as important dates like birthdays and anniversaries, you can utilize the gift reminder feature.  This will create added customer loyalty while ensuring your products are at the front of the consumer’s mind.  The reminder message can also be customized to ensure it is sent exactly the way you want it. 

Gift Wrap:
An easy way to help save busy consumers time is by offering flexible gift wrap options.  You can predetermine which items can be gift wrapped and whether or not a charge will apply.  The consumer can write a gift message for added personalization. 

With all of these different options, the new, enhanced gift module is an easy way to increase revenue while at the same time increasing customer loyalty and trust.

 



New Beanbasket Features

There have been numerous enhancements and a few bug fixes that have been recently released. Please check the release notes in the Help section of the Beanbasket Administrator for details. Some of the highlights include:
  • New Content Publishing Tool
  • Automatic Google and Mercent Analytics
  • Support for Order Motion recurring orders
  • Numerous different shipping options
 
E-Commerce News

Searchandise Your Way to Success

By Corey Leibow
E-Commerce Times
12/11/07 4:00 AM PT



With thousands of companies selling products online to both businesses and consumers, it takes more than nice site design and a shopping cart to be competitive and make money. We know that effective search and navigation leads to more people finding what they're looking for and, therefore, higher conversion rates.

However, online merchants are now realizing it takes expert merchandising strategies -- and easy execution of those strategies -- to keep shoppers engaged, not only to achieve higher conversion rates, but bigger orders as well.

This is accomplished by implementing classic merchandising techniques online -- powered by strong site search and navigation technologies to create what we refer to as "searchandising."
Selling Opportunities

Searchandising is an effective online merchandising strategy that is not only about product "findability," but is best characterized as active-selling based on the tenet that every shopper query is a retailer's selling opportunity.

If you think about a brick-and-mortar sales associate responding to a shopper's request, that associate must make a quick merchandising decision that will determine whether a sale is made or not. The same goes for your e-commerce site. Bottom line: searchandising is about leveraging site search and navigation technology in a way that is quite unique to e-commerce.

Let's look at a few components of searchandising:
Make Your Search Sell

E-tailers can sell more items by making sure their customers can easily find what they're looking for. Research tells us that roughly 50 percent of people prefer to use the search box while 50 percent prefer to navigate through a site. Anecdotally, we know that many shoppers like to combine these product-finding modes to select the best product.

Online businesses require site search that is expressly developed for e-commerce merchandising. This is not just about retrieving so-called relevant results from the Web or from within a corporate intranet. Search that sells -- searchandising -- provides a shopper experience in which it's easy to seek, browse, find, compare, select and ultimately buy the perfect product. Searchandising matches products to shoppers.

For further reading of this article go to:

http://www.ecommercetimes.com/story/60696.html

Website of the Month
 

  "We chose Beanbasket because of their tight integration with OrderMotion. Order transmission, inventory checking, and order history lookup are all performed in real time with OrderMotion. Beanbasket supports many features that we wanted right out of the box, such as Gift Certificates, integration with Google Analytics, PayPal, & Google Checkout. Beanbasket's system was very appealing to us because it is based on a solid core application which also supports custom application development."

-Mike Montgomery                        Eve's Addiction

 
SEO Tips of the Month
 
 
 

1.)  Avoid over-using any keyword within the keyword Meta tag. Do not include multiple versions of a keyword in upper or lower case. Use only one or two instances of any word (at most.)

2.)  Avoid creating duplicate content pages. Search Engines are known to penalize websites that contain duplicate or similar
content. Your content could be similar to other websites on the
Internet, or pages from within your own website could be similar to each other.

 

Tips from:
Emily Leach
Search Engine Academy Southwest

 

 
Beanbasket Tips of the Month

A Few Simple Ways to Increase Conversions

In order to create more conversions from consumers using search boxes to find a product, a few simple strategies can be very useful.


•    Make sure you put common spelling errors and synonyms for a product in as meta keywords.
•    Make searching by attributes available to the consumer so they can quickly find a product that matches their needs.
•    Be sure to use Beanbasket’s related items tool to offer complimentary products and also make sure you refresh/change them frequently.



Want Repeat Business?

How about adding a coupon code and message at the bottom of the customer order notification for a $ or % off of their next purchase? Customers enter the coupon code on their next purchase at the time of checkout and receive the discount. It's a great way to encourage repeat business.

 

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