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Email Setup Instructions – Outlook Family
Contents
These instructions will assist in getting Beanbasket Email account(s)
set-up under the Microsoft Family of Email Applications. Before beginning this
set-up, make sure you have your new email address, email account(s) name(s) and
password(s). Your email address, account name and password will be required to
complete the set-up process.
If you encounter problems or have additional questions, please contact
your Beanbasket Account Representative at: 920.954.0807 or via email: support@beantree.com.
Microsoft Outlook XP / 2003
Configuration
Configuring Outlook to
use POP3 or IMAP
- Open
Outlook, go to Tools | E-mail
Accounts
- In the
dialogue that appears, select Add
a new account then click Next.
- Select
the protocol you would like to use (IMAP or POP3). Most people will choose POP3 here, unless you
specifically know that you are going to use IMAP.
-
Fill in the
user, server, and logon information. Your name should be entered as you
would like it to appear in outgoing messages. Your password is the password
provided to you by your Beanbasket Account Representative. If your website name
is amazon.com, your incoming and outgoing servers would be mail.amazon.com:
NOTE: Some Internet Service Providers (like SBC/AT&T, and a few others) will prevent
you from using mail.mydomain.com as your Outgoing Mail Server (SMTP). In such cases, you will need
to use your ISP's Outgoing Mail Server (SMTP). A hypothetical example would be something like
smtp.att.com. Try using mail.mydomain.com first, and then change it to your ISP's if you
encounter problems sending mail. Either way, the Incoming Mail Server must remain mail.mydomain.com.
-
After filling out this information, click on "More Settings"
and then on the "Outgoing Server" tab. Make sure the box is checked
that says "My outgoing server (SMTP) requires authentication" and "use
same settings as my incoming server".
NOTE: Some Internet Service Providers (like SBC/AT&T, and a few others) will prevent
you from using mail.mydomain.com as your Outgoing Mail Server (SMTP). In such cases, you will need
to use the username and password provided to you by your ISP for their Outgoing Mail Server (SMTP). Select
"Log on using" and put the username and password provided to you by your ISP.
- When
done completing the form, click the "Ok" button.
On the form below, hit Next
and then Finish
and you will be done with the configuration.
Outlook Express, Outlook and
Outlook 2000
Use the following steps for Outlook Express, Outlook 98 and
Outlook 2000.
NOTE: To determine your Outlook installation type, click About
Microsoft Outlook on the Help menu. In About Microsoft Outlook,
you should see "Internet Mail Only" if you have the Internet Mail
Only installation.
- In Outlook Express, Outlook
98 (IMO), or Outlook 2000 (IMO) (as applicable), click Accounts on
the Tools menu.

- Click the Mail tab,
click Add, and then select Mail.
- Follow the Internet
Connection wizard by entering your name.

- Enter the Email Address
provided to you by your Beanbasket Account Representative.

-
Select the Incoming
Email Server Protocol
- POP3 (or POP) - This protocol downloads a users mail from a
remote server and saves it on a local machine. When downloading your
mail, you have the option of keeping a copy of the messages on the
server, or deleting it upon downloading to your local computer.
- IMAP - This protocol will allow you to
keep the messages on the remote server and allows you to view and
manipulate the messages with out saving them on the local system. This is
most advantageous if you access email from multiple computers. Note that
it is still possible through settings within your email software to
download email and store it locally on your computer. **IMAP is
required if using the Beanbasket Spam Filtering services.
- In the Outgoing Mail
(SMTP) box, type the Outgoing Mail server (the server that sends your
mail) provided with your email account information.
- In the Incoming Mail (IMAP
or POP3) box, type the incoming mail server (the server from which
you receive mail). provided with your email account information.

- Enter the Account Username
and Password provided by your Beanbasket Account Representative. This
username will sometimes be different than the prefix on your email
address, so make sure to double check it.

- Click Finish to
complete the set-up of your email account.

- Upon completion of the set-up
of your new mail account, select Tools and Accounts, select
the Mail tab on the Internet Accounts Window and your new account
should be displayed.

- In the Internet Accounts
Window, select your new account and click the Properties button.
Once the properties button has been selected, select the servers tab from
the account window and ensure the checkbox under Outgoing Mail Server is
checked indicating, “My server requires authentication”. Once the box is
checked, Click Apply and OK. If the box is already checked,
simply press Cancel.

- In the Internet Accounts
Window, select your new account and click the Properties button.
Once the properties button has been selected, select the Advanced tab from
the account window and ensure the checkbox under Delivery is unchecked
indicating, “Leave a copy of messages on the server”. Once the box is unchecked,
Click Apply and OK. If the box is already unchecked, simply
press Cancel.

- Click Close on the
Internet Accounts window.

Exchange Server Clients
Use the following steps for Outlook 97, Outlook 98 installed with
the Corporate or Workgroup option, Outlook 2000, and Exchange Client.
NOTE: To determine your Outlook installation type, click About
Microsoft Outlook on the Help menu. In About Microsoft Outlook,
you should see "Corporate or Workgroup" if you have the Corporate or
Workgroup installation.
- Quit the Exchange Server
client.
- Click Start, point to Settings,
click Control Panel, and then double-click Mail And Fax.
- Click Internet Mail
Service, and then click Properties.
- In the Internet Mail
Server box, type mail.beantree.com (the server from which you receive
mail).
- Click Advanced Options.
- Type the name of the SMTP
server, mail.beantree.com (the server that sends your mail) in the text
box.
- Click OK or Close
until you return to Control Panel.
When you next use the Exchange Server client, outbound mail is
sent to the SMTP server that you specified.
Setting up Rules to Filter Spam Emails
Setting up Rules to Filter Spam Emails
If you've signed up for our Spam and Virus Filtering, and you use the POP3 (most common)
protocol to check your email, all emails are by default delivered to your inbox, but spam emails
are prefixed in the subject with * SPAM *. You can have Outlook automatically put these
spam messages into a folder of your choice by setting up a Rule.
You should still scan your spam folder daily to make sure there are no incorrectly flagged
messages. If you find non-spam messages marked as * SPAM *, you can log into webmail, go to Options | Spam Filtering, and
whitelist that address.
- Open Outlook, and go to Tools | Rules and Alerts
- In the box that pops up, click New Rule
- In the box that pops up, click Move messages with
specific words in the subject to a folder. and click "Next".
- On the next screen, under Step 2, click on specific words
- Enter the text * SPAM *. Make sure that you typed [asterisk][space]SPAM[space][asterisk] and click "Add" and "Ok".
- On the screen below, under Step 2 again, click on specified
- In the example here, the "Junk E-mail" folder is selected. You may choose any folder you wish to
store the spam messages, or create a new folder by clicking the "New" button. Select a folder and click "Ok".
- On the screen below, click "Finish". On the one below that click "Ok". Spam messages will now
automatically go into the folder you selected. You may repeat this process for * VIRUS * emails if you
wish, however viruses are usually rare enough to not be a nuisance like spam.
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