Home > Support >
E-Mail
Setup Instructions for Webmail
Beantree’s
Webmail requires some minimal configuration before your first use. To perform
the necessary steps, follow the instructions below. (Important note:
Do not use Webmail at the same time you are using another e-mail program for
the same e-mail account.)
2)
In the menu at
the top, click on “Options”.
3)
A list of
Options will be displayed. Click on “Personal Information”.
4)
Fill in your
name, e-mail address, reply address, and optionally a signature. (You may also
type html code for the signature here if you use “HTML” for your composition
format chosen in the Options area). Usually, the reply address is the same as
your e-mail address. Click the “Submit” button.
5)
Click on “Inbox”
in the left pane to begin using your e-mail.
Additional
Information
Other options
You may
customize other aspects of Webmail by clicking on “Options” from the top menu
and choosing one of the subcategories, like “Display Preferences”.
Moving and deleting e-mail
After
clicking on a folder in the left pane, you will be able to view its contents.
To move one or more e-mail messages from this folder to another one, click its
check box to place a check mark inside. In the drop-down menu at the top of
the page, select the folder to which the messages should be moved, and hit the
“Move” button. To delete one or more e-mail messages, click its check box to
place a check mark inside, and click the “Delete” button. To show all messages
on the same page, click on “Show All”. (This could take awhile, depending on
how many messages you have!) The “Toggle All” will check or uncheck all the
messages on the page you are viewing to make moving and deleting easier.
Getting Help
For help with Webmail, click on “help” in the menu at the top.
If this is not able to answer your question, please e-mail Beantree Support at support@beantree.com.
Logging out
To log out
of Webmail, click “Sign Out” at the upper right. You may safely close your
browser at this point.
Frequently
Asked Questions
Q: Can I access webmail from anywhere?
A: Yes, as long as you have a
connection to the web, your username, and your password.
Q: Will messages be available for
later download to my home or office computer after I use webmail?
A: Yes. Any messages that you can
view in webmail will be available for later download onto your computer.
Likewise, messages you delete in webmail would not be available for later
download.
Q: How do I attach files to my
messages?
A: While composing an email, click on
the “Choose" button at the bottom of the compose window, and a dialog box
will pop up that will allow you to choose a file. After doing that, click the
"Add" button. This proceeds to upload your file from your computer
to our server, from where it will eventually be sent when you hit the “Send”
button.
|
Sign up for our RSS feed.
|